Make the Smart Decision

Aug 23, 2017

Mutare’s New Application Brings the Power of SMS Texting to the Enterprise

Recognizing the need for a true, enterprise-grade SMS solution, Mutare has developed Enterprise Text, a “smart” SMS text application that enables quick and easy SMS communication between employees and customers or clients while assuring privacy and control of the communication process. Learn More>>


Aug 14, 2017

New Vital Link Release Tackles the Problem of “Alert Fatigue”

The latest release of Mutare's revolutionary Vital Link platform includes a significant and welcome new feature that allows users to identify their message deliveries by type. Learn More>>


Aug 7, 2017

Mutare’s Answer to Microsoft’s End of Support Announcement

If your Avaya platform relies on Office 365 in the cloud for Unified Messaging, you have less than 11 months to figure out what to do. Learn More>>


Jul 24, 2017

National Business Institute Embraces Genius Smart Assist by Mutare

NBI was first introduced to SAM (Smart Assist by Mutare) in May, intrigued by the promise of a break-through technology for handling voice messages faster, better, and at a fraction of the cost of the organization’s traditional enterprise voicemail system. It did not take long for her to draw a conclusion. Learn More>>


Jul 5, 2017

Mutare giSTT, Smart Assist by Mutare Solutions Featured in Avaya Podcast

In a recent audio podcast interview, Mutare’s Executive Vice President Rich Quattrocchi spoke with Avaya Manager of Business Development, Bill Petty, about how Mutare’s “smart” applications are revolutionizing the way Avaya customers are managing their enterprise messaging. Learn More>>


Jun 19, 2017

New SAM Software Release Delivers Superb Users First Capabilities for Enterprise Messaging

Mutare has introduced several user first enhancements to its revolutionary enterprise messaging digital assistant. SAM (Smart Assist by Mutare) answers missed calls, converting voice to text and digitally delivers Smart messages to user by email, SMS or Skype. Learn More>>


Mar 22, 2017

The Opportunity Behind Missed Calls

Every call, even hang-ups, holds the potential for enhanced customer relations and quicker caller response. Learn More >>


Mar 13, 2017

Telinta and Mutare Work Together to offer Prepaid Voicemail-to-Text Solutions for VoIP Service Providers

Mutare, a leading provider of voicemail transcription solutions and services, and Telinta, a global leader in cloud-based VoIP switching and billing solutions, today announced that Mutare’s automated voicemail transcription solution can be purchased on a prepaid basis and used via Telinta’s cloud-based softswitch platform. Learn More >>


Mar 7, 2017

Mutare giSTT Speech to Text “Snap In” for Breeze Now Available on Avaya Snappstore

Mutare announced the launch of its giSTT speech to text connector for Avaya Breeze on the Avaya Snappstore. The free, easy to use snap-in enables developers on the Breeze platform to bring speech-to-text capabilities to their business applications. Learn More >>


Feb 23, 2017

Mutare Voice Message Migration Solution Supports Data Loss-Free Avaya-to-Cisco Conversions

Companies planning to move from Avaya Aura Messaging to the Cisco Unity voice messaging platform can now complete the conversion without loss of saved messages and much of the related mailbox data through Mutare’s Voice Message Migration service. Learn More >>


Feb 6, 2017

Mutare’s SAM Voicemail Replacement Solution Now Integrates with Salesforce/CRMs

Now, with CRM integration, SAM message deliveries also include relevant caller information such as full name, title, company, email address and policy/account numbers, enabling quicker and more directed response to calls without the need to reference additional directories or data bases. Learn More >>


Jan 4, 2017

Mutare Combines New Call Completion Technology with Vital Link Secure Messaging to Deliver a Fully Secure Voicemail Replacement Solution

Mutare announced this week the completion of SAM integration with the company’s Vital Link secure messaging platform, delivering the first of its kind, fully secure voice-to-text voicemail replacement solution Learn More >>


Nov 28, 2016

EVM a Great Fit for Larger Educational Institutions: A Case Study

Six years ago the New Jersey Washington Township Public Schools system purchased Mutare’s EVM application for its 1,200 district employees so that they would have access to and control of voicemail in their email. Learn More >>


Aug 1, 2016

Why Do You Still Have Voicemail? Webinar Series

Mutare is launching the first in a series of webinars that address the need to serve callers while eliminating cumbersome voicemail workflows for employees. Join us August 11 at 1 p.m. central for our webinar ‘Why Do You Still Have Voicemail.’ Learn More >>


Aug 1, 2016

Mutare Health's Surgery Status Application Praised in OR Manager Journal

OR Manager, the leading educational journal for perioperative medical professionals and decision-makers, highlighted Mutare Health’s Vital Link™ Surgery Status application in an August 2016 article titled Secure Apps Loop in Families During Surgery. Learn More >>


Jun 13, 2016

Smart Assist by Mutare (SAM) Gives Enterprises a New, Better Alternative to Voicemail

SAM replaces traditional enterprise voicemail systems with a cost-effective answering assistant, allowing callers to leave a voice message while eliminating the time and frustration of voicemail management for the call recipient. Learn More >>


May 11, 2016

JCAHO Approves Use of Secure Texting for Medical Orders

In a reversal of its five-year ban on health information sharing through text messaging, the Joint Commission recently gave the go-ahead for the delivery of medical orders via text message.... Learn More >>


Apr 27, 2016

Recover Faster from Surgery with a Text

Many hospital readmissions could be avoided with better patient communications. One solution is to engage patients post-discharge via text messages with Mutare’s Vital Link SMS chat module. Through a simple browser interface, clinicians can message with patients or their caregivers after discharge to track their recovery process and intervene before conditions worsen is an evolving best practice. Learn More >>


Apr 12, 2016

Goodbye Voicemail, Hello SAM

Mutare today announced the launch of a revolutionary new application that replaces traditional enterprise voicemail systems with a cost-effective answering assistant, allowing callers to leave a voice message while eliminating the time and frustration of voicemail management for the call recipient. Learn More >>


Dec 15, 2015

New, Ground-Breaking Vital Link Gives Everyone Access to Secure Conversation Capabilities

Mutare announced today a major new release for its Vital Link smart collaboration platform, elevating the application’s secure mobile communication capabilities well beyond any other enterprise offering on the market. Learn More >>


Nov 24, 2015

LA Law Firm Makes the Most of EVM3 with Speech to Text for Voicemail

As a growing firm with a second office in Las Vegas, EBG has embraced the power of mobile communications technology to help achieve those goals and, in 2013, invested in Mutare's EVM3 with giSTT speech to text. Learn More >>


Oct 20, 2015

Mutare's Smart Chat Adds Real-Time Customer Support to Enterprise Websites

As enterprise communication needs evolve, so, too, have Mutare's offerings. Among the most recent additions to Mutare's portfolio of smart communication products and services is Smart Chat, a hosted solution for web-based customer support. Learn More >>


Oct 19, 2015

International Foodservice Equipment Manufacturer Finds Mutare Product, Service Indispensable

Baxter Manufacturing has a long and proud history of innovation and growth, beginning in 1958 as a small family-owned. Baxter claims the key to its success lies in its commitment to quality, attention to detail and strong customer relationships - qualities that Baxter, in turn, has come to expect from its vendors. Learn More >>


Oct 13, 2015

YMCA Uses giSTT Speech to Text to Assist the Hearing Impaired

Originally developed as a productivity-enhancing tool for voicemail management in the enterprise, Mutare's giSTT speech to text application has found a grateful following among those who were unable to utilize voicemail because of hearing impairments. Learn More >>


Sep 29, 2015

Voicemail Re-engineered

Some companies have decided to reduce or even eliminate voicemail in an effort to cut costs and improve productivity. But what is the cost of creating frustration for your customer callers? See how Mutare has transformed the enterprise voicemail experience for happier customers and faster response. Learn More >>


Sep 22, 2015

The Secret to a Pain Free MM-to-Aura System Upgrade

If it's time your enterprise upgraded to Avaya's flagship Avaya Aura Messaging platform but you're paralyzed by the prospect of a difficult transition, then it's time to make Mutare part of the plan. Learn More >>


Sep 16, 2015

Mutare's Fire Desk Assures Anytime Response When the Customer Calls

Mutare’s solution, dubbed “Fire Desk,” answers calls to specified numbers and, depending on how the customer has chosen to configure the application, will provide the caller with the option to be conferenced in with a live agent or, alternately, leave a message with the assurance that a support agent will call back promptly.
Learn More >>


Aug 19, 2015

Vital Link a Game-Changer for Pro Coaching Staff

Clear, rapid, and reliable communication between coaches, managers and teammates during a game is more than an expectation - it's a necessity that no coach can afford to forfeit due to technical problems. That is why one championship-winning football franchise recently chose Mutare Inc.'s integrated Vital Link messaging application to support critical sideline communications. Learn More >>


Jul 16, 2015

Coke and Chase Are Killing Voicemail. My Company Found a Smarter Solution.

You may have read that Coca-Cola and JPMorgan Chase are reducing and, in some cases, eliminating their voicemail systems. Mutare customers have found a better way through Smart Voicemail. Mutare’s cloud-based solution means companies can keep their current voice messaging engine but no longer need to deal with hardware and associated maintenance costs associated with premise-based systems. Learn More >>


Jul 14, 2015

Mutare's Unified Messaging, Monitoring and Reporting Applications Earn "Avaya Compliant" Certification

Mutare, Inc. global developer of enterprise communications software and services, recently announced the successful completion of Avaya DevConnect compliance testing for its EVM3 Release 3.0.5 and Message Monitor/Mailbox Escalation release 1.1.3. for Avaya Aura® Messaging. Learn More >>


Jul 13, 2015

Mutare Message Migration Application Certified 'Avaya Compliant'

Mutare, Inc. global developer of enterprise communications software and services, recently announced the successful completion of Avaya DevConnect compliance testing for its Message Migration solution for Avaya Modular Messaging 5.2 and Avaya Aura® Messaging 6.3. Learn More >>


Jun 10, 2015

Vital Link 3.1 Continues to Build on Power of Mutare’s Break-Through Messaging Platform

Mutare, Inc., announced a new release for Vital Link, adding greater flexibility, speed, and ease of use to the messaging platform’s Mass Notification capabilities. Learn More >>


Apr 1, 2015

Mutare Voice Message Migration Solution for Worry-Free VM Upgrades

While already utilized effectively for a wide variety of Avaya upgrade configurations, Voice Message Migration has now been tested for DevConnect compliance certification, assuring interoperability with key Avaya Internet Protocol (IP) telephony solutions. Learn More >>


Jan 13, 2015

Vital Link 3.0 Positions Mutare as New Leader in Secure Mobile Collaboration

Mutare, Inc., announced today the release of Vital Link 3.0, advancing its former offering with a substantially richer, more versatile, user-friendly solution for enhanced workforce productivity and collaboration. Learn More >>


Dec 5, 2014

Mutare Products and Service Set the Bar for Petrochemical Manufacturer

Formosa Plastics implemented Mutare's EVM3 voicemail to email solution for its headquarters in February 2014. It has proven to be an indispensable tool for the company's highly mobile sales staff. Learn More >>


Nov 13, 2014

Mutare to Present Round Table Discussion at This Year’s Consero Contact Center Forum

Rich Quattrocchi, Vice President of Marketing and Business Development for Mutare, will be moderating a round table discussion “Mobile Customer Engagement: Can A Mobile Chat Application Increase Sales And Improve Customer Engagement?” at this year’s Consero Contact Center Forum breakout session. Learn More >>


Nov 4, 2014

President of National Healthcare Staffing Organization Speaks of 'Indispensable' EVM3

Health IT Managers is a division of Jackson Healthcare, the third largest healthcare staffing company in the United States. The company purchased Mutare's EVM3 voicemail-to-text application in 2013 to facilitate better communications and response between team members and clients. Learn More >>


Sep 24, 2014

Mutare is Looking for a Contact Center Engineer

Our team is top notch, we work hard and we win as a team. If you are successful, self-driven with a great track record in the medical and healthcare industry, we want you! Learn More >>


Sep 11, 2014

Mutare Earns Preferred Partner Status from NACR

Mutare is pleased to announce that has been named an NACR Preferred Partner. Learn More >>


Sep 8, 2014

Instant, Secure Customer Engagement Through Mutare's Mobile Chat Solution

The e-commerce revolution is rapidly transforming the way companies interact with their customers. As consumers increasingly turn to the Web for product information and support, contact centers are responding by adding SMS, live chat, email and even video chat channels to their operations. Learn More >>


Jul 31, 2014

Phelps County Regional Medical Center and Vital Link Pager Replacement

Having worked with Mutare extensively in the past, Phelps' technology business partner suggested they have a look at the software developer's Vital Link solution for secure two-way communication that also meets HIPAA requirements. Learn More >>


Jul 7, 2014

Telinta and Mutare Team Up to Offer Voicemail-to-Text Solutions to VoIP Service Providers

Mutare, an independent telecommunications software developer, and Telinta, Inc., a global leader in cloud-based VoIP switching and billing solutions, today announced that Mutare's automated voicemail transcription services will be available directly from Telinta's hosted softswitch platform. Learn More >>


Jul 2, 2014

Mutare Names Roger Northrop CTO

Mutare announced today the promotion of Roger Northrop to the position of Chief Technology Officer, effective immediately. Learn More >>


Jun 26, 2014

Trust Mutare for Workforce Optimization and Workforce Management Implementation Done Right

"Anybody can sell you a workforce management and optimization platform, but 9 out of 10 don't have the database sources to implement it correctly. And if the existing data is not accurately captured or organized, the value is lost," says James Emanuele, President, Mutare Contact Center & Advanced Integration." Learn More >>


Jun 23, 2014

State Insurer Finds EVM a Rewarding Experience in More Ways than One

“Any application that makes our employees more productive and their work easier is one we’d like to have,” says Cliff Frazier, Network Architect for Workers Compensation Fund. “That’s one of the reasons we love Mutare.” Learn More >>


Jun 16, 2014

The Mutare Factor

What's so special about Mutare? Here's what one business partner has to say. Interview with Dustin Donaldson, Unified Communications Consultant for Strategic Products and Services (SPS). Learn More >>


Jun 10, 2014

Connexient, Mutare Partnership Delivers Breakthrough Navigation Solution for Healthcare

Enterprise telecommunications software developer Mutare announced today a key partnership agreement with Connexient, developer of hospital-based digital mapping and wayfinding solutions. Learn More >>


May 22, 2014

Mutare Welcomes Jim Lagger to the Sales Team

Jim Lagger recently joined Mutare's national sales team as a Business Development Manager. Learn More >>


Apr 17, 2014

Mutare Delivers Contact Center Services in Weeks

You know your contact center operations could be greatly improved through new productivity-enhancing technologies like multi-channel messaging, CRM integration, IVR development and activity monitoring/reporting. You also know that identifying areas for improvement and then integrating current systems with new solutions is a complex and time-consuming process, usually involving many months of planning and development. Let Mutare eliminate the wait. Learn More >>


Apr 16, 2014

Mutare Services Go Beyond Customer Expectations

Genzyme, a biotechnology company focused on transformative development of therapies for patients affected by rare and debilitating diseases, found in Mutare a technology partner equally committed to innovative solutions to complex issues. Learn More >>


Apr 1, 2014

Mutare Releases Advanced EVM3 Unified Messaging Application

Mutare introduces its next generation unified messaging application, EVM3. "EVM (Enterprise Visual Messaging) provides incredible business value by converting voice messages to text and delivering them to email, IM, SMS, and CRM systems. Learn More >>


Feb 21, 2014

Vital Link Supports Code STEMI Compliance for Major Cardiac Center

The choice of Mutare's Vital Link solution was motivated in particular by hospital administration's desire to improve Code STEMI response times while lessening the burden on hospital dispatchers. Learn More >>


Feb 14, 2014

Mutare Now Offering Message Migration Services for Avaya, Cisco, and Esna Voicemail Platforms

Telecommunications solutions developer Mutare, Inc., announced today the expansion of its professional services Message Migration offer to include migrations to and from Avaya, Cisco, and Esna voicemail platforms. Learn More >>


Feb 5, 2014

Mutare Solution Chosen for Patient Reminders at Dallas Hospital System

A Texas hospital serving the 2 million residents of Dallas County turned to Mutare's Vital Link patient engagement system to deliver automated patient appointment reminders by SMS text message. Learn More >>


Jan 28, 2014

Why 'Free Texting' is a Compliance Nightmare

Even though your free texting vendor signed a BAA it doesn't mean you're able to meet the necessary compliance objectives using their services. Learn More >>


Jan 28, 2014

Mutare Healthcare to Exhibit at HIMSS14

Mutare Healthcare is pleased to announce its exhibit at the 2014 Annual HIMSS Conference, February 23-27, 2014, at the Orange County Convention Center in Orlando. Learn More >>


Jan 10, 2014

Mutare Hosts IAUG Chicago Chapter Meeting

Mutare is hosting the IAUG Chicago chapter meeting February 4, 2014 from 12:00 p.m. to 4:00 p.m at their Rolling Meadows location. IAUG Members, non-members, and business partners are welcome to attend. Learn More >>


Dec 6, 2013

Philips Lifeline, the Nation's Top Medical Alert Systems Provider Realizes Business Improvement Though Mutare Solutions

As the country's #1 provider of medical alert systems, Philips Lifeline understands well the role innovative communications technology plays in improving lives. Learn More >>


Nov 22, 2013

How to Make the Most of your Voicemail to Text Application

Tips on how users of voicemail to text transcription for voicemail can use the application more effectively to manage voice messaging. Learn More >>


Nov 5, 2013

Top Technology Innovator Recognizes Mutare Support

As the country's leading provider of integrated financing and management solutions for corporate fleets, Donlen, Inc., understands well the value of superior customer service. Since 1965, Donlen has helped fleets reduce cost, improve utilization, and increase driver safety and productivity ... Learn More >>


Oct 30, 2013

giSTT Speech to Text Enhances Exchange & Lync

Mutare now supports voice to text messages in applications using Microsoft Exchange for voicemail storage. Learn More >>


Oct 25, 2013

Mutare Announces Opening in IT / Operations

Mutare is pleased to announce it will be expanding its operations team and is looking for a Sr. Systems Engineer. Learn More >>


Oct 21, 2013

St. Joseph's Improves Student Safety with Mutare

Mutare successfully integrates products to deliver emergency notifications through on-campus cable television Emergency Alert Systems (EAS) using FEMA adopted Common Alerting Protocol (CAP). Learn More >>


Oct 7, 2013

Analytics and Reporting for Workforce Optimization Done Right

If your contact center goals include reducing operational costs, improving agent performance and productivity while increasing customer satisfaction, then turn to Mutare's contact center professionals to design the right analytics from the start. Learn More >>


Oct 4, 2013

Smarter Integration Delivers Greater ROI

As an Avaya DevConnect Technology Partner, Mutare's reputation for supporting and enhancing Avaya UC and CC systems is unsurpassed. Learn More >>


Oct 1, 2013

Mutare Launches First Truly Secure Mobile Chat App for the Contact Center

Contact center operations can offer secure mobile chat to mobile customers with Mutare application for smartphones. Learn More >>


Sep 25, 2013

White Paper Addresses Incorporating Text Messaging into Emergency Notification

Mutare's newly released whitepaper discusses when and how to incorporate various text messaging methods to inform, alert and protect employees. Learn More >>


Sep 10, 2013

Healthcare Whitepaper Addresses Communication Failures and Need for Platform Solution

Mutare's newly release whitepaper, Why Communications Technology is Failing Today's Healthcare Providers: Making the Case for a Single-Platform Solution... Learn More >>


Aug 27, 2013

Mutare Launches Contact Center Solutions Practice

Mutare is pleased to announce that James Emanuele has joined the Mutare team to lead its Contact Center Solutions practice. Learn More >>


Aug 1, 2013

Mutare Launches New Website for Carrier Services is now live! Mutare is now providing carrier service operators the ability to add speech to text to their voicemail, IVR, and web 2.0 service offerings. Learn More >>


Jul 23, 2013

President of Mutare featured on Game Changers Radio Show, Playmakers Spotlight

Ben Crown, President of Mutare was recently featured on the Game Changers Radio show, 560 WIND-AM, in the Playmakers Spotlight. Learn More >>


Jul 16, 2013

Boosting Client Retention with Hosted Voicemail

Respond faster to important client calls to increase sales and boost customer retention with giSTT Hosted voicemail. Learn More >>


Jul 15, 2013

Vital Link: The Power is the Platform!

Vital Link supports 2-way secure communication, mass/group notification, and patient engagement messaging in a single closed loop platform. Learn More >>


Jul 9, 2013

Avaya Aura Messaging 6.3 to Use Mutare Message Mirror for Geo Redundancy

The Avaya product management messaging team stated Avaya Aura Messaging 6.3 will continue to utilize the Mutare Message Mirror solution for redundancy of the Avaya message store server. Learn More >>


Jul 9, 2013

Avaya Aura Messaging 6.3 to Use Mutare giSTT for Speech to Text Option

The Avaya product management messaging team stated Avaya Aura Messaging 6.3 will continue to utilize Mutare Enhanced Voice Mail (EVM) with giSTT Speech-to-Text transcription as is offered today. Learn More >>


Jun 11, 2013

Mutare Shows Cloud Services Potential with Wheel of Fortune at IAUG Converge 2013

Mutare demonstrated cloud capabilities with a "Wheel of Fortune" game that allowed participants to dial into the cloud with their mobile device to enter for a wheel spin. Learn More >>


Jun 10, 2013

Mutare Educational Sessions a Big Hit at IAUG Converge 2013

Mutare participated in three breakout sessions and a CS2100 Session while at the conference. Learn More >>


Jun 3, 2013

Mutare Enhances EVM Plus Voicemail to Email with giSTT Transcription

Mutare announced today it is including a limited version of its popular giSTT speech-to-text transcription option for new EVM Plus subscribers at no charge. Learn More >>


May 30, 2013

Mutare Welcomes Aaron Klein to the Sales Team

Aaron Klein recently joined the Mutare's national sales team as a National Carrier Manager. Learn More >>


May 29, 2013

Mutare Teams with CRI on ASK Demo Kit to Include Mutare Solutions

Mutare, Inc. and CRI have partnered to make customer demonstrations of Mutare applications for Avaya Aura core applications easier. Learn More >>


May 13, 2013

Pager Replacement in Healthcare Can Reduce Medical Errors, Improve Workflow and Significantly Cut Costs

Mike Sorensen, President of Mutare Healthcare, discusses how BYOD in healthcare can deliver big savings when used for pager replacement. Learn More >>


May 11, 2013

Thinking Hosted Voicemail? Think Mutare!

Mutare's giSTT Hosted Voicemail dramatically reduces voicemail costs by moving to the cloud. Learn More >>


May 10, 2013

Mutare Announces General Availability of Vital Link 2.0 Smart Notification Platform

Mutare's game changing Vital Link application consolidates 2-way secure communication, mass notification and customer engagement into a unified platform reducing costs by eliminating overlapping and duplicate services. Learn More >>


Apr 25, 2013

Law Firm Streamlines Work Flow with Mutare's giSTT

Mutare's giSTT Hosted adds speech-to-text capabilities to existing voicemail systems without the need to buy hardware or software. For the legal professional, time wasted in voicemail management when out of the office can be easily turned into a billable business process while improving responsiveness to coworkers and clients. Learn More >>


Apr 19, 2013

Mutare to Present Unifying Mass Notification, Secure 2-Way Communication and Customer Engagement at this Year's IAUG Converge2013

Rich Quattrocchi, Director of Marketing for Mutare, and Mike Sorensen, President of Mutare Healthcare, will be presenting the council group CS 2100, "Unifying Mass Notification, Secure 2-Way Communication and Customer Engagement" at IAUG Converge2013. Learn More >>


Apr 18, 2013

Medicus Solutions uses giSTT Speech-to-Text for Customer Retention

For ShoreTel customers, Mutare's giSTT speech-to-text is the key to client retention. With giSTT, the speed and efficiency of responding to high priority voicemail messages is immediate and simple. Learn More >>


Apr 17, 2013

EVM Plus Now Compliant with Avaya IP Office

Mutare recently announced that its EVM Plus giSTT and giSTT Hosted speech-to-text applications have been certified "Avaya Compliant" with the IP Office messaging platform. Learn More >>


Apr 11, 2013

Mutare Welcomes Gino Andreozzi to the Sales Team

Mutare announced the addition of Gino Andreozzi to the sales team as Regional Manager focused in the Healthcare market. Learn More >>


Mar 27, 2013

Hosted Voicemail for the Enterprise Web Broadcast April 17, 2012

Join Mutare for a webinar Wednesday, April 17 at 1PM central as Rich Quattrocchi, Director of Marketing, presents "Hosted Voicemail for the Enterprise." Learn More >>


Mar 27, 2013

The Future of Hospital Closed Loop Communications Web Broadcast April 10, 2012

Join Mutare for a webinar Wednesday, April 10 at 1PM central as Rich Quattrocchi, Director of Marketing, presents "The Future of Hospital Closed Loop Communication." Learn More >>


Mar 22, 2013

Mutare to Present Secure 2-Way Messaging in the Healthcare Enterprise at this Year’s IAUG Converge2013

Mike Sorensen, President of Mutare Healthcare, will be presenting session 1005, "How to Implement a Secure Closed Loop 2-Way Messaging in the Healthcare Enterprise" at IAUG Converge2013. Learn More >>


Mar 21, 2013

Mutare to Present Incorporating Monitoring and Escalation into System Management at this Year’s IAUG Converge2013

Rich Quattrocchi, Director of Marketing, for Mutare will be presenting session 413, "Incorporating, Monitoring and Escalation of Voice Messages into System Management to Improve Customer Service & Lower Costs" at IAUG Converge2013. Learn More >>


Mar 20, 2013

Mutare to Present the Customer Retention Strategy of Unified Messaging at this Year’s IAUG Converge2013

Jeremy Parker, Director of Operations, for Mutare will be presenting session 1003, "Incorporating Unified Messaging with Speech-to-Text Into a Winning Customer Retention Strategy" at IAUG Converge2013. Learn More >>


Mar 4, 2013

Octel Migration Made Easy

Avaya will discontinue all service as of June 30, 2013 for Octel voicemail systems. On January 1, 2013, prior to discontinuing all Octel service, the legacy Octel 250/350 voicemail systems running Octel Designer applications will encounter a time crunch - the systems will no longer be able to speak the correct year to callers. Learn More >>


Feb 27, 2013

Mutare to Present Future of Closed Loop Communication at HIMSS

On Tuesday, March 5, Mike Sorensen, President of Mutare Healthcare, will be presenting “The Future of Closed Loop Secure Communications” at the HIMSS conference in booth 5019 at 10:30 AM. The presentation will cover Mutare’s revolutionary Vital Link Suite... Learn More >>


Feb 12, 2013

Try giSTT Free for 15 Days with No Risk

For a limited time, Mutare is offering conditional purchases of EVM Plus with giSTT and giSTT Hosted speech-to-text for voicemail with a risk free 15 day cancellation option if you are not completely satisfied. Learn More >>


Feb 6, 2013

Mutare Solutions Now Available through Avaya DevConnect Select Product Program

Today Mutare, an independent software developer, announced that its portfolio of giSTT speech to text messaging solutions will be sold through Avaya, a global provider of business collaboration and communication solutions, through the Avaya Select Product Program. Learn More >>


Feb 4, 2013

EVM Plus Now Compliant with Avaya IP Office

Mutare recently announced that its EVM Plus giSTT and giSTT Hosted speech-to-text applications have been certified "Avaya Compliant" with the IP Office messaging platform. EVM and giSTT Hosted deliver a text transcription of voice messages to email with availability of an audio file, text and instant messaging. Learn More >>


Feb 1, 2013

Multi-Function Vital Link Version 2.0 Available in March

Mutare is nearing completion of a revolutionary, all-in-one Smart Notification solution that delivers powerful mass notification capabilities, secure two-way communication, and customizable customer engagement tools in a single, easy-to-operate platform. Learn More >>


Jan 2, 2013

St. Joseph University Uses Mutare Notification System for Student and Staff Safety

As Superstorm Sandy roared up the Atlantic Coast in October, administrators at Philadelphia-based St. Joseph's University made the emergency decision to close school for the safety of all students and personnel. Fortunately, St. Joseph's, like many other colleges, has Mutare's powerful Enterprise Notification System. Learn More >>


Dec 21, 2012

Vital Link Version 1.8 Available in December

Mutare, Inc. announced today general availability of Vital Link, a secure HIPAA compliant message solution that provides workflow and productivity enhancements. Learn More >>


Dec 8, 2012

giSTT™ Audio IVR Solution for State Unemployment Fraud Prevention

Ohio's Benefit Payment Control section identified more than $30 million in fraudulent, overpaid benefits in the last year. To make filing claims easier, the State uses an IVR system that lets callers record the inputs on their job search efforts. With thousands of hours of voice recordings saved as wav files, having people listen to every claim was simply not feasible, and cumbersome to audit. Ohio turned to the Federal Government and secured a grant to implement a system to convert the voice files into useable data. Learn More >>


Dec 7, 2012

Mutare Launches Hosted Voicemail Service for Enterprise Customers

Hosted voicemail for enterprise use is now available from Mutare. Users simply forward their cell or business phones to their hosted voice mailbox. Learn More >>


Dec 6, 2012

Social Media: How to Use Twitter to Supplement Enterprise and Mass Notification

Businesses can leverage social media as part of their emergency and enterprise notification strategy. This article discusses appropriate use, limits, benefits and risks focusing on Twitter. Learn More >>


Dec 4, 2012

NCC Media Weathers the Perfect Storm with Mutare Notification System

While nothing can be done to change the course of a hurricane, being informed and prepared with the right disaster management tools can make all the difference when vital business operations are at stake. Learn More >>


Oct 31, 2012

Free EVM Plus License with giSTT Promotion Ends December 31, 2012

For a limited time, customers may still take advantage of Mutare's promotion to receive a free EVM Plus user license when ordered with a giSTT speech to text subscription. The promotion ends December 31, 2012. Learn More >>


Oct 26, 2012

Mutare Releases Enhanced Message Monitor & Reporting

Mutare is pleased to announce the release of Message Monitor and Reporting release 1.1.0 with enhanced dashboard display and reports for better voicemail system management. Learn More >>


Oct 25, 2012

Text Messaging: When to Utilize SMS and Email to Cellular Phones for Notification Applications

More and more enterprises are using notification systems to handle everyday messaging, emergency notifications and mass notification. Text messaging to cellular devices can play an important role in these communications, but it is important for organizations to understand the limits, costs, uses and risks of text messaging. Learn More >>


Oct 17, 2012

Mutare Welcomes Brian Rogers to the Operations and Development Team

Brian Rogers recently joined Mutare’s operations and development team as a Senior Software Architect. Rogers is a Chicago-area native with more than 15 years of professional software design and development experience. Learn More >>


Sep 17, 2012

Mutare Opens New Headquarters Building in Rolling Meadows, IL

Mutare is expanding its communication solution business with the opening of its new headquarters building in Rolling Meadows, IL. Learn More >>


Sep 13, 2012

Enterprise Voice Mobility is Not Just for CRM

Enterprise Voice Mobility enables a user to interact with an enterprise database using his or her smartphone and voice. The technology can be used by mobile users in the field to support scripted voice input for just about any database. Learn More >>


Aug 29, 2012

How Law Firms are Using EVM Plus giSTT for Client Retention

So you’re waiting for an important call from a client but you’re heading into a meeting. You know the call will go to voicemail and listening to voice messages during the meeting would be unacceptable. Learn More >>


Aug 29, 2012

Hybrid Notification for Government, Education and Business

Mutare’s Text and Enterprise Notification Systems (ENS and TNS) utilize a hybrid approach to take advantage of existing IT infrastructure for everyday push notifications and database synchronization, while using the cloud services for large burst notifications. Learn More >>


Aug 23, 2012

Mutare Welcomes Thomas Tilbury to the Sales Team

Thomas Tilbury recently joined Mutare’s national sales team as a Regional Manager. Tilbury brings over 35 years of extensive experience in sales, business development, channels and operations. Learn More >>


Aug 22, 2012

Mutare Announces Vital Link for Secure Messaging

Mutare, Inc. announced today general availability of Vital Link TM, a secure HIPAA compliant message solution that provides workflow and productivity enhancements. Learn More >>


Aug 20, 2012

Mutare Acquires Stage 8 Systems and Appoints Mike Sorensen to Head New Mutare Healthcare Division

Mutare announced the acquisition of Stage 8 Systems, maker of Vital Link™, a secure smartphone communication system. Vital Link replaces aging paging systems with modern HIPAA and Sarbanes-Oxley compliant secure messaging. Learn More >>


Aug 2, 2012

Mutare Welcomes Roy Rich to the Sales Team

Roy Rich recently joined the Mutare's national sales team as a Regional Manager. Rich brings over 30 years of extensive consultation sales experience. Learn More >>


Aug 1, 2012

Message Mirror for Avaya Aura Messaging Release 6.2 Advanced Preview Web Broadcast August 1, 2012

Mutare featured a webinar today featuring an advanced preview of Message Mirror for Avaya Aura Messaging 6.2. Message Mirror continuously monitors the production voicemail system and copies, or "mirrors," messages, names, greetings, passwords and LDAP changes to a backup Modular Messaging Message Store Server (MSS). Learn More >>


Jul 30, 2012

Enterprise Voice Mobility is Not Just for Salesforce

Enterprise Voice Mobility enables a person to interact with a company database using his or her smartphone and voice. The technology can be used to support scripted voice input for just about any database by mobile users in the field. Learn More >>


Jul 30, 2012

Single Voice Mailbox Without a Mobile Client

It is a fact that eighty percent of all business phone calls terminate in voicemail. With the rapid increase of bring your own device to work (BYOD), the problem is compounded by now having to check for voicemail in two places. Learn More >>


Jul 25, 2012

Mutare HIPAA Compliance Statement

A Statement providing Mutare's HIPAA Compliance. Learn More >>


Jul 25, 2012

Message Waiting Lights Are Going the Way of the Rotary Phones and Party Lines

It is a fact that 80% of business calls go to voicemail. Voicemail is easy to leave, but difficult to retrieve. That is why Mutare invented EVM Plus giSTT to streamline voice message processing so users never have to log into voicemail again. Learn More >>


Jul 25, 2012

Mutare Launches gistt Mobility Website for Individuals and Small Business is now live! The new service delivers transcribed voicemail to email for individuals and small enterprise. Users simply forward their cell or business phones to their gistt voice mailbox and then receive their transcribed voicemail in email. Learn More >>


Jul 24, 2012

Mutare Adds Cloud Voicemail to giSTT Hosted Offering

Mutare has enhanced its popular speech to text transcription service to now include an optional hosted voice mailbox with integrated speech to users. Learn More >>


Jul 13, 2012

giSTT Auto and Enterprise Speech to Text Supports Multiple Languages

Mutare’s giSTT Speech to Text supports many languages behind the firewall. giSTT auto, a fully automated in the cloud service for speed and economy, and giSTT enterprise, a fully automated behind the firewall service has the ability to convert voice messages to email in multiple languages. Learn More >>


Jun 29, 2012

Mutare Saves Countless Hours for International Law Firm, Sheppard Mullin

Sheppard, Mullin, Richter & Hampton LLP continues to benefit from Mutare’s service after five years. With over 550 attorneys, Sheppard Mullin is an AMLaw 100 firm, practicing in over 14 offices around the world. Learn More >>


May 1, 2012

YMCA Uses giSTT Speech to Text to Assist the Hearing Impaired

With a disability, there is constant adaptation to your surroundings. For Michelle Carpenter, Assistant Controller for the YMCA of Columbia-Willamette, Oregon, living and working with a hearing loss is a continual exercise in adjustment. Learn More >>


Nov 2, 2011

Superior Mortgage Corp Benefits from EVM Plus giSTT with Increased Productivity

After more than 24 years of successful business, Superior Mortgage Corp. prides itself on providing the highest level of service by employing the most knowledgeable and trained personnel. Learn More >>


Sep 30, 2011

The Swett & Crawford Group, Inc. Case Study - EVM Plus with giSTT

As one of the nation’s oldest and most respected wholesale insurance brokers, The Swett & Crawford Group, Inc. prides itself on the high level of expertise and service its agents deliver to the commercial insurance marketplace. Learn More >>


Aug 5, 2011

MTD Case Study - Reducing International Cellular Costs 87%

At the 2011 IAUG conference in Las Vegas, Mutare Software hosted a Customer Connections panel to discuss practical and simple ways to cut costs and improve productivity with Mutare enhanced communication solutions. Learn More >>


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